IntegrationHub ETL - Can the RTE be configured to run business rules on the cmdb_ci_computer table?

kwong43
Tera Expert

Hello,

 

I'm having trouble figuring out how to 'Run business rules' for the Robust Transform Engine (RTE) for an IntegrationHub ETL outbound call to import computer data. For a "regular" transform map, there's the 'Run business rules' checkbox (image below), but for the RTE, I don't see an equivalent option. We require this because the organization I work with has a flow that names the computers according to their naming convention upon insert or update.

kwong43_0-1750954721971.png

Doesn't anyone know how to turn on "Run business rules" for the RTE or if there are any alternative solutions for this issue?

 

Thank you!

2 ACCEPTED SOLUTIONS

SwathiPedireddy
Kilo Sage

Hi @kwong43 

 

By default business rules should run for RTE. did you check whether BR is running while import?

 

Thanks,

Swathi

View solution in original post

Sandeep90
ServiceNow Employee
ServiceNow Employee

@kwong43 By default RTE use IRE to import the data and it runs BRs, so there is no action item that you need to do to enable running BRs.

View solution in original post

3 REPLIES 3

SwathiPedireddy
Kilo Sage

Hi @kwong43 

 

By default business rules should run for RTE. did you check whether BR is running while import?

 

Thanks,

Swathi

Sandeep90
ServiceNow Employee
ServiceNow Employee

@kwong43 By default RTE use IRE to import the data and it runs BRs, so there is no action item that you need to do to enable running BRs.

Thank you! Your answer led me to find I had an 'Advanced Option' preventing the integration from triggering the flow.