Interested in a ServiceNow event built for developers? Registration for now[dev]26 is officially open!

IP address record Name field Value source

sahithg
Tera Expert

Hi,

I would like to know How "Name" field on IP address record is set? One thing is obvious to notice, IP address field and name field have same value. Can you please help me tracing the source which sets the value? i cannot find the script that is doing it, not in BR, script include nor in discovery patterns.

1 ACCEPTED SOLUTION

annb19
Tera Guru

Hi @sahithg ,
I have checked BR [Set IP Address to Name] (f657a3ff0a0a0b6f28a2ad63417c945e) and i see that the [Set field values] is nameSAMEASasset_tag. However, when i run background script, the value of [Set field values] is nameSAMEASip_address. There may be a display issue in the [Set field values], but i believe that it was the source which set the value of name.

annb19_0-1790359966757.pngannb19_1-1790360035900.png

 


Hope this helps!

View solution in original post

2 REPLIES 2

annb19
Tera Guru

Hi @sahithg ,
I have checked BR [Set IP Address to Name] (f657a3ff0a0a0b6f28a2ad63417c945e) and i see that the [Set field values] is nameSAMEASasset_tag. However, when i run background script, the value of [Set field values] is nameSAMEASip_address. There may be a display issue in the [Set field values], but i believe that it was the source which set the value of name.

annb19_0-1790359966757.pngannb19_1-1790360035900.png

 


Hope this helps!

sahithg
Tera Expert

I knew it! :), I looked at the  rule carefully but never tried .template method to verify it. Thank you very much for confirming that. 
That's the answer. Thank you again. 👍