First, If anyone has successfully integrated with SCCM, I would appreciate it if I could talk to you about the integration...
We are working on an SCCM integration and we are getting some unusual results. We are NOT using Asset Management BUT we plan to implement Asset Management in the near future.
This issue is that all CIs from SCCM are being created in the Computer class. This makes sense if the imports are pointing to the Computer table, but The Hardware Model has the correct Model Category and SCCM is not using it when creating new CIs.
Is this expected behaviour from SCCM? Should we create a transform script for sys_class_name? If so, where? We are also new to Robust Import Set Transformer.
As a work around, I have created a (before) Business Rule on the cmdb_ci_computer table that looks up the class name by model categories on the Model record and then updates the CI class on the CI. This seems to be working for now.
Any help would be appreciated!
