Jamf installation question and population into the CMDB

wildturkey07
Tera Contributor

I set up the Jamf service graph connector. I ran the test load 20 connections and its successful.

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I see it has pulled in 15 devices and I open the records. For the import set. Keep in mind "State" says pending but this is still happening when "State" says processed.

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When I click on any of the created dates I get Data but it looks like this

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I tried to use the transform map and have the information populate in the "Computer" (cmdb_ci_computer) table. When I check the table I am not finding anything that was imported by Jamf. Here is the transform map.

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Can anyone point me in the direction of what I should be doing or where I have this configured incorrectly? Also is a Mid Server required for this seeing Jamf is SaaS based? If so where would I deploy the mid server? 

Thank you

11 REPLIES 11

wildturkey07
Tera Contributor

Thats the issue. It doesnt seem to be creating records in the CMDB. Any ideas? I appreciate your help with this.

find_real_file.png

 

Reviewing the import set and transform history would be helpful.  As mentioned previously, the test load 20 records will not process data by default.  You will need to provide some more information in order to assist further though.

wildturkey07
Tera Contributor

Here is the import set

find_real_file.png

And here is the transform history

find_real_file.png

As I mentioned before. I reprocessed this as well as used the robust transformer. What other information would you need?

Looks from the error messages you are using the Jamf Test Import Set Transformer which is not OOTB and that you presumably created.  I would recommend reverting everything back to OOTB or uninstalling and reinstalling the application.

wildturkey07
Tera Contributor

Im using the Robust Transformer

find_real_file.png