LifeCycle stage vs Status

[Dan Aragon]

There are a lot of different status fields and lifecycle fields. Per the documentation "The life cycle state is a combination of an asset or CI's stage and status in the entire life cycle." I'm trying to understand the use case for using Lifecycle stage and stage status, versus just using status, operational status. It just seems like a lot of duplication. Is one being eventually deprecated? Or is there a usefulness to track all these different status types? Not getting it.

[Maik Skoddow · Accepted solution]

Hi @Dan Aragon 

You are right: for historical reasons, different concepts have emerged for managing any kind of status and now ServiceNow wants to simplify and summarize that with a new concept.

I recommend watching https://www.youtube.com/watch?v=TfRv1VTRsgM and reading https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/csdm-implementation/concept...

Kind regards
Maik

[Dan Aragon]

This is very helpful, thank you. I have been reading the documentation, but didn't understand the story behind it and where they are taking this. Any idea where this mapping spreadsheet is located, that is shown in the final minute of the video?

[stsuboi]

It appear this mapping is captured in the Life Cycle Mapping, which can be accessed via the navigation pane under CSDM. It’s in table form not as a spreadsheet.

[BhupeshG]

do we have same for latest CSDM 5 mappings