Looking for consolidated discovery error message along with the solutions if possible please

Selva Arun
Mega Sage
Mega Sage

‎10-25-2023 07:02 AM

Hi All,

 

I'm Looking for consolidated discovery error message (apart from the docs) along with the solutions if possible please. Thanks.

 

I'm new to discovery and learning , having this consolidated list would be beyonmd helpful and useful

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Mateus Oliveira
Tera Guru

‎10-27-2023 12:52 AM

Hello @Selva Arun 

 

Your best friend for that should be the ServiceNow Support Knowledge Base. All known errors are documented in there and you should be able to search and find based on the type of issue you are experiencing.

 

What I do can say though, is that if you are looking for a specific 1:1 error vs resolution document, I don't think you will find it. That is because one error message may have different causes, and you will potentially need to troubleshoot and debug it to isolate the issue as much as you can and then find your solution. As you mentioned you are new in discovery, I would strongly recommend the ServiceNow Support Knowledge Base, as mentioned, and for the troubleshooting you can use this as a start: Troubleshooting a failed Discovery - Support and Troubleshooting (servicenow.com) I hope this helps you.

 

Please, mark my response as helpful 👍 in case it helped you. Also, please mark the question as answered in case your issue is solved. This really helps future readers.

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