Looking for real time use case of using Identification Inclusion rules in CMDB

Suggy
Giga Sage

Hello....

I am aware of what Identificaiton inclusion rules are and how it works.

 

Now I am looking for a real time scenario/example of/use case of creating the Identification inclusion rule, if you have created/implemented if any.

 

THANKS in ADVANCE!!!

2 REPLIES 2

Suggy
Giga Sage

Anyone?

Sandeep90
ServiceNow Employee
ServiceNow Employee

@Suggy  A real world use case is you can mark a CI as retired by updating certain fields, example is set operational_status to Retired, in order to exclude these CIs from identification you can use the identification inclusion rules.