RITM should start only after another RITM is closed complete
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ā09-13-2024 05:42 AM
Hi All,
I hope you're doing well.
I have a order guide in which when a request is raised it will create 3 RITM ( 3 different catalog item and 3 different flow designer) my requirement is
example : In 1 request test 1, test 2 RITM have created (approved and state completed) and should be finish until then test 3 catalog item RITM should be on pause.
I tried using Order Guide Sequential but in this i am getting an error when the form is filled (i have given the screen shot of that )
And one more thing is in this order guide i have 4 request(option 1, option 2, option3, option 4) which ever option they choose this request should work as above
and i have not worked on Order Guide Sequential by seeing some video i have done like this or one of the option
Is this doable , if it is how can we achieve .
Thanks in advance
@TEJAS K J
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ā09-15-2024 05:31 AM
ok try with this idea
REQ---> RITM1 ,RITM2, RITM3
RITM3--> create a manaul Ctask (Ctask-1) which should be the first one
check if RITM1 &RITM2 states are closed completed or not
if yes ,then close the RITM3 Ctask-1 then flow will be continued
if not it will wait untill both RITM1,2 gets completed
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ā09-16-2024 07:39 AM
@ Mani A
Thank you it helped me half way .