Managing Stale CIs effectively. Deletion vs Retirement

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Tom104
Tera Expert

‎04-11-2022 04:57 AM

Hi,

How do you personally manage your CIs when it comes to staleness? I'm dealing with an estate of circa 50k Stale CIs

 

Do you mark them as retired or delete them, also, what is the reasoning for your choice?

 

Does anyone know if deleting a CI actually deleted any association with incidents?

 

Thanks

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Anshu_Anand_
Kilo Sage
Kilo Sage

‎04-11-2022 05:14 AM

First you need to know are these stale Ci not used anymore or some issue which is not updating these.

If its not used anymore, retire them. Deleting is not a good practice .

Does anyone know if deleting a CI actually deleted any association with incidents?

No incident gets deleted. The CI will be not available which was linked

Hope its helpful

Regards,
Anshu

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Michael de Boer
Giga Guru

‎04-11-2022 05:23 AM

Best practice is to retire the CI, because you want to keep the relation with the incidents, changes or other tasks as history.

But like Anshu mentioned, you need to know the why the CI isn't updating anymore.
Maybe there is another issue, like a broken integration.

Regards,

Michael

Regards,
Michael

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