Multiple data sources on CMDB

Vini
Giga Guru

‎11-10-2022 07:51 AM - edited ‎11-10-2022 07:53 AM

Hi,

We have multiple Discovery sources such as SCCM, Intune and Discovery.

Requirement# Operating State and Chassis type is updating by both SCCM and Intune but we want to restrict to Update these fields by Intune.

what's the Filter condition that we need to set in Reconciliation rule? Please advice. 

 

what condition need to set on "Set Filter Condition" section refer attached screenshots. 

 

Regards,

Vinil.

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Vini
Giga Guru

‎11-10-2022 07:52 AM

Recociliation Screen_3.JPGRecociliation Screen_2.JPGRecociliation Screen_1.JPG

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Sandeep90
ServiceNow Employee
ServiceNow Employee
In response to Vini

‎11-14-2022 08:35 PM

If you want to ensure only SG-Intune updates the selected attributes and not MS-SCCM then switch the priority of those. Please refer to service now docs to understand more about how reconciliation rules work. https://docs.servicenow.com/bundle/tokyo-servicenow-platform/page/product/configuration-management/r... 

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