Need clarity on connection and credentials

[Soumen Purkayas]

I want to know the specific circumstances when:

• You should create a credential alias.
• You should create a connection and credential alias.

My understanding is that the connection and credential alias are used to integrate your instance with the third-party application. The credential alias is mapped to just the credential data, so what is it used for, and when should you create one?

[ersureshbe]

Hi, when you want to integrate the system with 3rd party you need a authentication ie., Basic or OAuth.  It will be configured in Connection and Credentials and you call the value where it required. 

If you refer that field, its a reference and you can verify which table is referring and what are the values exist in the table.

[Shivam Techlene]

Hello @Soumen Purkayas ,

Your understanding is correct. Just to add to your understanding:

Credential: A credential is just the authentication data required to make the connection, it stores only username/Id, password, API key data(depending upon the type of credential you are using).

Connection: Connection is the integration to the other system.

Alias: Alias is just a space which contains the set of connections & credentials in your system.

Credentials: Stores Credential/authentication data only.

NOTE: It can contain connection & credential alias record.

Connections & Credentials Alias: stores the complete connection information such as, connection type, URL/endpoint, HTTP method, etc.

Note: It can also have connections data stored in the related list and connection record then can have credential.

For more information visit Servicenow documentation here: https://docs.servicenow.com/en-US/bundle/vancouver-platform-security/page/product/credentials/concep...

Please Mark my answer helpful and correct if it made your understanding better.

Thanks & Regards,

Shivam Jaiswal

[Shivam Techlene]

Hello @Soumen Purkayas ,

Have you had a chance to look at my response? If it helps you understand, please consider marking my answer as helpful and correct.

Thanks & Regards,

Shivam Jaiswal