Hi everyone, I'm facing an issue where firewalls cannot be selected when submitting a change request. No matter what category I choose—whether it's "Hardware," "Network," or "Telecom"—the firewalls are not listed as an option. I have verified that th...
Hi all, We are considering using ACC for Server discovery. What is the design consideration that we need to factor in? Below are the few points that I can think of: Do we need load balancers?Polling frequency and schedule to not overwhelm the MID ser...
Hi Experts, Can you suggest correct approach / table that can be used to register Automation solution details used in an organization. Is there any preferable table in CMDB that can be used (Note : we dont have Automation engine) ...
Hi Community,I'm working on a CMDB integration scenario where updates can come from two sources:WorkspaceONEUEM (via IntegrationHub)Excel Uploads (via Robust Import Set)Both sources target the same table: u_cmdb_ci_comm_mobility. Goal:Allow updates f...
Looking for best practices on storing data center infrastructure in the CMDB. Which classes do you use for these items? Does anyone actually store actual storage information on a daily/monthly basis in order to create expense lines?backupsstoragecolo...
1. Go to IHTEL and create a new map with a nested payload (Ensure nested payload has a JSON layer where data is not in an array) For example {"results":[{"computer_id": 123,"properties": {"property_name": "xyz"}}]}2. Create a multi input script trans...
Hi all,"SCCM 2016" plugin use "SncSerialNumber" function so the condition to determine if a serial number is "valid = false" are:1) Serial number is empty.2) Serial number is composed of the same repeating character.3) Serial number meets any of the ...
Enable the email functionality from SCTASKsThis feature is available on the SCTASK if:The SCTASK is not in a final status (completed or canceled). It must be in the open, in progress, or pending status.The logged-in operator must be a member of the S...
I need to create a referen qualifier that I can use to make queries based on the id_intragov variable or the id_vivo variable my example: javascript:'u_access_id'=current.variables.id_vivo^ORu_id_intragov=current.variables.id_intragov^EQthe que...
Hi - I am working on a large CMDB with Multisource enabled. CIs are populated using different sources and in most cases the cmdb_multisource_data is properly updated with Discovery source containing the last contributing source.However I also came ac...
please guide me on how to upload CIs in bulk Is there any template
Hi All, For Service Mapping, getting an below errors. 1. Failed to identify the CI Type of the process listening on port 443 on host 10.36.201.104. Please review the discovery log for further details. How to resolve above error. Thanks in advance,Sha...
As we are not having patterns for Mongodb.. we use probs to discover the Mongodb database. But while triggering the discovery for Mongodb database only Windows prob are getting triggered and linux or ssh prob are not getting triggered. Please suggest...
Currently on our Change Request Form there is a field to enter the associated Configuration Item. This allows for just a single CI to be added.At times a Change may affect multiple CI's. Is it possible to make this field accept multiple CI's? If so a...
Hello everyone,I am researching duplicate checks to maintain the health of the CMDB.As a result of my investigation, I have the impression that "IRE" is used in many places.However, the CMDB Health job regularly performs duplicate checks.*Job = CMDB ...
