need help in CMDB CI class expansion

[Anusha Dande]

Hi 

Can anyone help me with the below requirement. I am completely new to CMDB and this is my first requirement in CMDB module. It would be great if any suggestions 

Discovery / IRE Rules Updates for CI Class Expansion- For Enterprise connectivity (EC) Devices.

As a Configuration Manager, I want Discovery and IRE rules to be reviewed and updated so that manually created CIs are included in automated discovery reconciliation, ensuring full population accuracy and reducing data drift for expanded CI classes.

business value associated with this request. Elaborate on the selections above.: Ensures Discovery-managed and manually created CIs are consistently reconciled, reducing manual effort, preventing data drift, and improving CMDB population completeness for all expanded CI classes.

Thanks,

Anusha

[Anusha Dande]

Hi Chris,

Could you please let us know how to confirm that manual entry misclassifying network devices as Network Gear rather than Switches, Routers, etc.  

I have seen identifiers rules and don't see any miss configuration.

Thanks,

Ansuha

[Chelsea Ruel]

Which class/es are those Identification and Reconciliation rules for? 

You've noted that manually created network gear devices are not Discovered. Are there any CIs in any classes extended from the Network Gear class that are successfully Discovered? 

Is it possible this is a question of properly setting up Discovery for network devices, unrelated to whether or not CIs have been manually created?