Need help with CMDB cleanup options

[Uttam Sai]

Hi ,

We are planning to Cleanup some unwanted CMDB CIs . 

Is there a way we can Hide or deactivate them before deleting them later.

Thank you
Uttam Sai S

[Kieran Anson]

Hi,

ServiceNow CMDB supports data archiving which will house the data in a separate archiving table in preparation for deletion. Data can de-archived prior, but the archive table isn't intended for day-to-day use.

Data Archive Jump Start - Product Knowledge

Product Documentation | ServiceNow

[Uttam Sai]

Hi @Kieran Anson ,

Thank you so much for your response .
Could you please help me understand if there is any other alternate to deactivate/Hide CIs manually.

Any inputs are much appreciated.

Thank you
Uttam Sai S

[srinija_itom]

hi @Uttam Sai , 

Where exactly you are looking to hide these ci's. From main CMDB_CI table view or you want to hide these ci's from incident, change process? Please let me know. 

Regards, 

Srinija

[Uttam Sai]

Hi @srinija_itom ,

I am exploring the ways to hide the CIs from table as well as incident, change process. 
Please let me know both approaches

Thank you
Uttam Sai S