New Indicator score on the CMDB Foundation Data daashboard

ayman_h · ‎04-09-2025

Hi,

Does anyone know how to create a new indicator score/KPIs for the CMDB Data Foundation Dashboard?

Regards,

Ayman

Kieran Anson · ‎04-10-2025

Yeah it's mostly intended as a launchpad and not really made extensible. Most likely because it relies on Performance Analytics which not all customers are licensed for outside of what an app (like this) might deliver.

If you are licensed for PA, the process would involve

Create an indicator and indicator source for each metric you wish to gather data for
Link the indicator source to the Scheduled Data Collection (for you this would probably be best in the CSDM Data Foundations PA Metric Collection)
Create a record in sn_getwell_metric to provide a "name" to the indicator, as well as the weight of this data and its threshold. These form your target(s)
Create a script include that extends CMDBGetWellBase that implements the _populateRecord function.
Create a record in sn_getwell_csdm_score or cmdb equivalent to show it in the list on the dashboard.

So yeah, a fair bit of work...

If your focus is on CMDB, CMDB Health might be a good starting point to drive data improvements.

View solution in original post

Dr Atul G- LNG · ‎04-09-2025

Hi @ayman_h

Are you referring to this:

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ayman_h · ‎04-09-2025

Thanks @Dr Atul G- LNG. I had a look at the Indicators and Indicator sources, the CMDB data foundation metrics don't appear there.

They are created in the 'sn_getwell_cmdb_score' table, they have Name, Score, Priority and Remediation playbook. Not sure how the Score is getting calculated, does look a scheduled job somewhere.

Kieran Anson · ‎04-09-2025

Do you have something specific you wish to achieve?

You could potentially view 'CMDB Get Well Metric Collection' scheduled script as the main driver for data collection, but the data collection jobs that are within PA have their own scheduled executions.

ayman_h · ‎04-09-2025

Thanks @Kieran Anson that is quite helpful. I have reviewed this and can see it does involve a fair bit of customisation to get a new score added.

We were planning to create a couple of metrics to measure data quality of our foundation tables - Key attributes in Location, company, etc

Regards,

Ayman