Cannot create new records under new CI Class (extended from App Service)

[chand2]

Hi everyone,

I'm having difficulty with creating new records under a new CI Class which was extended from the Application Service class (cmdb_ci_service_auto). I tried creating a new CI Class extending from the Mapped Application Service (cmdb_ci_service_discovered) and I am able to create new records there. 

Is there some added restrictions extending from the parent App Service class? 

Appreciate any help! Thanks. 

[J Siva]

Hi @chand2 

Please check the "New" UI action on the table 'cmdb_ci_service_auto'. That table has a dedicated "New" UI action with very specific condition. As per the existing condition, "New" button is visible only on the "cmdb_ci_service_auto" table.

current.getTableName() == 'cmdb_ci_service_auto'

Modify the condition as required and see.
Ex. Change the condition like below,

current.getTableName() == 'cmdb_ci_service_auto' || current.getTableName() == '<YOUR CUSTOM CI TABLE NAME>' 

Hope this helps.
Regards,

Siva