Cannot create new records under new CI Class (extended from App Service)

chand2
Tera Contributor

‎04-14-2025 01:28 AM

Hi everyone,

 

I'm having difficulty with creating new records under a new CI Class which was extended from the Application Service class (cmdb_ci_service_auto). I tried creating a new CI Class extending from the Mapped Application Service (cmdb_ci_service_discovered) and I am able to create new records there. 

 

Is there some added restrictions extending from the parent App Service class? 

 

Appreciate any help! Thanks. 

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J Siva
Tera Sage

‎04-14-2025 02:07 AM

Hi @chand2 

Please check the "New" UI action on the table 'cmdb_ci_service_auto'. That table has a dedicated "New" UI action with very specific condition. As per the existing condition, "New" button is visible only on the "cmdb_ci_service_auto" table.

current.getTableName() == 'cmdb_ci_service_auto'

Modify the condition as required and see.
Ex. Change the condition like below,

current.getTableName() == 'cmdb_ci_service_auto' || current.getTableName() == '<YOUR CUSTOM CI TABLE NAME>'

JSiva_0-1744621527540.png

Hope this helps.
Regards,

Siva

 

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