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04-09-2025 04:59 AM
Hi,
Does anyone know how to create a new indicator score/KPIs for the CMDB Data Foundation Dashboard?
Regards,
Ayman
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04-10-2025 06:03 AM
Yeah it's mostly intended as a launchpad and not really made extensible. Most likely because it relies on Performance Analytics which not all customers are licensed for outside of what an app (like this) might deliver.
If you are licensed for PA, the process would involve
- Create an indicator and indicator source for each metric you wish to gather data for
- Link the indicator source to the Scheduled Data Collection (for you this would probably be best in the CSDM Data Foundations PA Metric Collection)
- Create a record in sn_getwell_metric to provide a "name" to the indicator, as well as the weight of this data and its threshold. These form your target(s)
- Create a script include that extends CMDBGetWellBase that implements the _populateRecord function.
- Create a record in sn_getwell_csdm_score or cmdb equivalent to show it in the list on the dashboard.
So yeah, a fair bit of work...
If your focus is on CMDB, CMDB Health might be a good starting point to drive data improvements.

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04-10-2025 06:03 AM
Yeah it's mostly intended as a launchpad and not really made extensible. Most likely because it relies on Performance Analytics which not all customers are licensed for outside of what an app (like this) might deliver.
If you are licensed for PA, the process would involve
- Create an indicator and indicator source for each metric you wish to gather data for
- Link the indicator source to the Scheduled Data Collection (for you this would probably be best in the CSDM Data Foundations PA Metric Collection)
- Create a record in sn_getwell_metric to provide a "name" to the indicator, as well as the weight of this data and its threshold. These form your target(s)
- Create a script include that extends CMDBGetWellBase that implements the _populateRecord function.
- Create a record in sn_getwell_csdm_score or cmdb equivalent to show it in the list on the dashboard.
So yeah, a fair bit of work...
If your focus is on CMDB, CMDB Health might be a good starting point to drive data improvements.

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04-14-2025 12:10 AM
Thanks @Kieran Anson for looking into this and the detailed instructions!