Not posssible to add 'Instance Name' as a column in the MSSQL Databases View of the CMDB Workspace

KALED
Tera Contributor

‎05-22-2024 04:23 PM

When in the CMDB workspace, in the display of the list of MSSQL Databases it is not possible to add the column “Instance name (instance_name)” . The Instance Name contains the Server Name on which the database is deployed, this is very helpful especially when databases in the list have the same name (a common name could be for example ‘master’), see picture below. 

 

image-20240522-225753.png

Find it strange that ServiceNow didn't take this soabvious case into account ? should we go and update the UI list by ourselves to make the field visible in the MSSQL databases list ? 

Thank you in advance for the help.

 

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AJ-TechTrek
Giga Sage
Giga Sage

‎05-23-2024 03:20 AM

Hi @KALED ,

 

I agreed, I looked into the CMDB workspace , the Instance Name and Instance ID is not available there but on MS SQL Database table both fields are available.

 

in that case you need to update the UI list manually according to you.

 

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

 

Thanks

Ajay Kumar

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

ServiceNow Community Rising Star 2024

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