On CMDB data dashboard 'Handled Duplicate CIs' showing as zero result

Servicenow38
Tera Contributor

Hi all,

 

In CMDB data foundation dashboard,  this "Handled Duplicate CIs" metric showing zero as result.  I remediate most of the de-duplication task still value is not populating. I also go through the playbook which is provided by servicenow but that playbook is not helpful.

If anyone facing the same issue.

 

Attached screenshot for your reference.

 

 

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