pls advise to update dictionary override value.

BanuMahalakshmi
Tera Contributor

Hi,

I want to modify reference qualifier in dictionary override (sys_dictionary_override) to display CI values
* Base table = task, Table = incident, Column name: cmdb_ci
Replace reference qualifier value with this encoded query: operational_status!=6

THanks in advance

1 ACCEPTED SOLUTION

J Siva
Tera Sage
2 REPLIES 2

J Siva
Tera Sage

Hi @BanuMahalakshmi 
PFB

JSiva_0-1750405051230.png
Regards,
Siva

 

Sunny3008
Tera Guru

 

Hello @BanuMahalakshmi ,

 

To update the dictionary override for the cmdb_ci column on the Incident table, please follow these steps:

  1. Navigate to the sys_dictionary table and open the record for the cmdb_ci column.

  2. In the Related Lists, locate the Dictionary Overrides section.

  3. Open the override record for the Incident table. If it doesn’t exist, create a new one.

  4. Enable Override Reference Qualifier and update the Reference Qualifier field with the following value:operational_status != 6

Please find the attached screenshot for reference.

 

Sunny3008_0-1750405505606.png

Sunny3008_1-1750405553722.png

 

Please mark this as the correct answer and helpful if it is resolved, or mark this helpful if this helps you to reach towards solution.

 

Thanks,

Sunny R