pls advise to update dictionary override value.

[BanuMahalakshmi]

Hi,

I want to modify reference qualifier in dictionary override (sys_dictionary_override) to display CI values
* Base table = task, Table = incident, Column name: cmdb_ci
Replace reference qualifier value with this encoded query: operational_status!=6

THanks in advance

[J Siva · Accepted solution]

Hi @BanuMahalakshmi 
PFB

Regards,
Siva

[Sunny3008]

Hello @BanuMahalakshmi ,

To update the dictionary override for the cmdb_ci column on the Incident table, please follow these steps:

1. Navigate to the sys_dictionary table and open the record for the cmdb_ci column.

2. In the Related Lists, locate the Dictionary Overrides section.

3. Open the override record for the Incident table. If it doesn’t exist, create a new one.

4. Enable Override Reference Qualifier and update the Reference Qualifier field with the following value:operational_status != 6

Please find the attached screenshot for reference.

Please mark this as the correct answer and helpful if it is resolved, or mark this helpful if this helps you to reach towards solution.

Thanks,

Sunny R