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Purpose of Identification Rules (Identifiers)

MohammedAsK
Tera Contributor

Confirmation Needed !

Identifiers in CMDB 

Are used for  

  1. Update or Insert process by Discovery OR Integration (If IRE is enabled through script,IRE API) 
  2. Finding Duplicates 
    1. When the `Correctness Schedule Job` is executed, Identifiers are used to find duplicates 

Since Discovery determines Update & Insert using Identifiers, if the duplicates are getting created it implies that records are being created from other sources than Discovery (Manual entry, integration, data load etc) 

 

  • During the Correctness Job, the process/logic/code for finding the duplicate is OOB, based on Identifiers  
    • This logic cannot be changed 
    • Any link to source / code where the exact OOB logic is present? - >  

 

i.e., The Identifiers have two purpose ?? One used by IRE for update/insert and one for duplicate task creation,

Duplicate task will only be created when the `Correctness Schedule` Job runs ??

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