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HiWe have few fields are added in Recommend metric for IP Switch ( IP Address, Operational Status, ...).But only for Slave IP Switch, IP Address is missing in our system. We want to REMOVE Slave IP switch from Recommend metric for IP Address only. I...
I am trying create a de-duplication template to remediate in bulk, however I have De-Dupe tasks where one CI is from a CI class such as Computer or Windows Server, and then I have the other CI from the Unclassed Hardware class. Which class do I use ...
I am sending a notification for user once request raised is approved.The notification body should also include attachment attached.I checked the 'include attachment' checkbox available in notification but it is not working.How can I get this in notif...
Hi All, We are trying to discover Huawei Wireless Access Points(WAP's) and Controllers using SNMP Community String. First i would like to know if Huawei is supported by Service now or not for WAP? If yes .Has anyone done this before ? I would like t...
Hi All,I am trying to discover SQL instance and there are many instance are discovered successfully into MSFT SQL Instance table (cmdb_ci_db_mssql_instaance) . However, I am still not able to discover many instance which are active. There is also a ...
Hi All, I would like to know how to use the SSH Private Key type credential from CyberArk vault. As of now it is configured directly in the credential table, now we need to configure it to use from CyberArk vault directly. The SSH machines will be ha...
We've a requirement to get non-cmdb tables data certified. As Data Certification application is going to be deprecated, do we need to use CMDB workspace Data manager policy to create certification tasks for non-CMDB tables?If CMDB data manager is the...
When BCP Primary scope is removed the related assets for the primary scope also need to be removed in ServiceNow Xanadu Version is there any UI actions or scripts for the same.
When RTE/ETL is used to load the data, we know that two tables are involved. data enters to stg table, then temp table where can we apply RTE operations like concatenation etc..Here temp entities are defined where some data manipulation is done.Now i...
High Level CMDB Implementation steps Discovery of assets via discovery or disco, once assets are discovered are they spit into the relevant CI Classes? and mapped to parent CI's, I'm thinking the first stages are to gather your data and associate the...
Hello Guys,I want to create a CMDB Training and Certificate journey for me.Can you help create the path ?For example:Step 1 - Associate System AdministratorStep 2 - Next certificateStep 3 - ....Can you help me on that ? Thanks,
We’re interested in tracking operating system compatibility with our applications to assess their readiness to migrate or upgrade the OS when needed. The current use case is to obtain and record Windows 11 compatibility information for the applicatio...
Ok, so I’m ok with importing the data, transform mapping, I’ve touched on a bit of linking the services to the CI, you can see that in the dependency views. I’m interested in linking the CI’s to those services associated with the CSDM, any tips pleas...
Hello, I am getting the below error when running a data source from the Solarwinds Service Graph Connector:com.snc.process_flow.exception.ProcessAutomationException: Error creating Attachment raw_page_stream : Method failed: (/api/now/hub/temporaryat...