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Resolved! Catalog Requests

Hi, We have a requirement to mention the different Business Services under one ServiceNow catalog. As of now, we are using the below-given scripting code so that free support case business services can be popped up when we create a new ticket via Cat...

Cirtrix Netscaler Connection Section

I am attempting to Top Down Discovery. The pre-built identification section for Citrix Netscaler is passing, but when the connection is being runs its returning "failed skips" Here's the first step error:- HTTP Type: ADDRESS ERROR: Feature not suppor...

Khill by Tera Contributor
  • 636 Views
  • 4 replies
  • 0 helpfuls

Resolved! Reboot date for windows

Hi community, I'm wondering why in the ootb discovery for OS, we do not find similar information across different OS. I understand that attributes specific for 1 OS are not visible everywhere.  But what about reboot time ? On linux, an attribute call...

sylvain8 by Tera Contributor
  • 686 Views
  • 3 replies
  • 1 helpfuls

GitHub Enterprise Server Discovery

Has anyone ever setup Discovery for GitHub Enterprise Server? I suspect it would be a lot of customization since it is a self-contained virtual appliance. https://docs.github.com/en/enterprise-server@3.10/admin/overview/system-overview Thanks for any...

Rick Mann by Tera Expert
  • 691 Views
  • 1 replies
  • 0 helpfuls

Talend job discovery

Hello all, Our company has started wanting to track all talend jobs for use in change control and incident management. We're wondering what the best options would be for discovery of these jobs and what class they should be identified as.  Our curren...

Corey H_ by Tera Contributor
  • 352 Views
  • 1 replies
  • 0 helpfuls

How to Populate the Impacted Ci's in ServiceNow

Hi Team,We have created Business Application in ServiceNow and created the dependency view.If I am creating the new incident ticket and selecting the ci's business application and submitting the ticket. In the impacted ci's it should display what are...

Arun91 by Tera Contributor
  • 402 Views
  • 2 replies
  • 0 helpfuls

cmdb_ci reference qualifier on sc_task

Hello,I am struggling to filter out CIs from the cmdb_ci field on sc_task table.I have Principal Classes selected in my environment,The Configuration item field's reference qualifier is: javascript: ['incident', 'problem'].indexOf(current.sys_c...