CMDB Dashboard is calculating both false (Closed complete) and true task to show the heath index percentage. as per the correct behavior it should only calculate the active tasks to calculate the heath index percentage.
Hello, there have been happening strange things in our instance. We noticed a few days ago that System is performing an Update on certain approvals in Requested Items. For example there is a RITM which needs approval first from our Servicenow Develop...
HI, I am trying to update 3 fields on 6k records through fix script , but audit history is not captured on few records and it is causing to revert back the value to empty by other sources . Kindly help how to fix the issue. Thanks,Prakash.
当該機器でサーバ停止やサービス停止の障害が発生した際に、当該機器で障害が発生していることが視覚的に分かるような（例えばアイコンが赤く表示されるなど）機能はありますか？ もしそのような機能がある場合、障害が発生したのとほぼ同時（リアルタイム）に表示されますか？ When a server outage or service outage occurs, is there a function (a red icon) that visually indicates that a problem h...
We have a requirement for our customer like below and we have commands for that as specified:1. Want to extract the database patch level for Oracle database running in the Linux servercommand: sudo /usr/local/oracle/bin/os-l-ora-info.sh <DB Instance ...
Can you please provide some scenarios based on CMDB with relevant documents.
Hi,I want to get "Allow empty field values" field on policy form in CMDB Workspace but I'm able to add it but as per ServiceNow documentation, we can add this field on form. Referencehttps://www.servicenow.com/docs/bundle/xanadu-servicenow-platform/p...
We have 1 custom field on cmdb_ci table which is used in all inherited tables, we want to update new field on all related records(business application, business service, application service, etc.). Records can be upstream as well as downstream. But w...
We are currently experiencing an issue where around 200 out of >13k WAPs are not populating the IP address field.When I test the Cisco WAP pattern on the Controller, I can see that Discovery is pulling the IP Address for the WAPs fine, but not popula...
"This package required minimum OS version: Windows Server 12 or greater" is the error message I'm getting when I try to install the MID in Server on my laptop.
Hi Forum!Just came across the view cmdb_class (not a table). Since it's a join of cmdb_ci (ande therefor contains allt the CMDB data) I was wondering what the purpose of this table is? I saw that it's used in some PA indicator sources. In the join it...
Hello,I have some issue with importing assets via Import set. Usually we import some assets from old systems, where the model is 99% not compliant with the models in the content library. Also during the import, I noticed the product model is created ...
Hi, Need help in understanding "Non-compliant CIs by owner" what does it indicate on CMDB Health Dashboard
Hello , We have CMDB with discovery enabled, it is creating the record in CMDB when it is discovered with status as Installed.We want to create the CI which are in-stock and updated as installed when discovered via discovery. SImilarly Asset-ci sync...
Hi Members, One interviewer has asked me that 10 CIs got discovered then what is the process to make 4 CIs out of 10 an Asset? That is, 4 CIs out of 10 discovered CIs should become Assets. Please advice. Thanks,Neha