Just getting started with creating CMDB for a new customer. What is the best practice recommendation when setting up relationships (Depends on, Sends Data To, etc.) between Business Applications? Should the relationship be created at the Business ...
Hi Community,We are building our CMDB in our service now instance. We have a tool that will be mapping our CIs at the Infrastrucutre layer like, applications, servers, Networking devices etc. So this is going well. However we are having great difficu...
I have multiple DB's showing up on a Virtual Server for an application map. How do I exclude the DB's that do not relate to this application?
Hello All, Got a requirement for mass deletion of CI with number 42 k CIs.Please help us with a script to delete this CIs and the condition is discovery source is empty.Anyone please reply as it a bit urgent.
Has anyone has ever tried to manage SSO in CMDB? I am wondering if there is a way to capture all of the SSO configurations through F5 discovery as well as Entra?And how does it work? If anyone can help point me in the right direction, that will be ap...
i have a request to create a class in CMDB can anyone help me to share step by step process
Hi all, I have created a data certification through the CMDB Workspace in my PDI, but when I go to the CMDBTASK, press "review records to certify" and "review records" I get "no content available". Anybody that can point me in the right direction t...
Dear ServiceNow Community,I've encountered an issue with a particular RTE transform operation "Cleanse Hardware Model with Model Number" for the Vancouver release. When used in a ETL it creates a new hardware model but fails to capture the model num...
I have created a new model category record in CMDB, to create a relation between 'cmdb_ci_hanheld_computing' in CI table and 'alm_asset' table.But now I want to change the above relation like 'cmdb_ci_hanheld_computing' to 'alm_hardware' table.I want...
Hi I was expecting to greate and group business services into a cmdb group - to easy monitor a group og business services, but it seems the filter in add manual cvi to group, doesn't contain business service:
Going over some of the CMDB Health Results, I am seeing a lot of CIs on the Computer table missing information (such as serial number).Looking at those CIs, there is no discovery source, os I am not sure how they are there. When I do a discovery of ...
Hi FolksI have two questions: 1) We wish to deploy the SG Intune Connector on all four of our ServiceNow instances; sbx, dev, qa and prod. Do we have to register the Intune Connector as an application in Azure/Entra for each ServiceNow instance ? 2) ...
Hi,I am seeking helping hand. I want to know how records being created in this table(sys_time_dimension). I am not able to see any Reference field or any other table referred by this table. I wanna delete records from this table in my client instance...
many Linux server CIs getting extraneous relationships causing the limit to be breached.We see servers in Europe getting relations with devices in US or LATAM for example.
Hi All, I would like to understand the capabilities of ServiceNow regarding the discovery of On-prem databases. Specifically, I am interested in knowing if it is possible to discover these databases using Azure cloud-based discovery or through IP-bas...