Query on SGO - Dynatrace RTE works?

[srinija_itom]

Hi,

Does anyone how RTE works for SGO- dynatrace works? Could you please advise. Where exactly the field mapping occurs?

Regards, 

Srinija 

[srinija_itom · Accepted solution]

I was able to figure out how the field mapping works for SGO-Dynatrace. We need to navigate to the Integration Hub ETL in the left navigation pane, look for the data source from the Dynatrace connector, and select an import set. Then, we need to click on Step 3: 'Map Data to CMDB' and add relationships. This helps in understanding how the mapping works between the Dynatrace tool and the ServiceNow CMDB.