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Forum Posts

Resolved! CMDB Relationship Editor

HI All, Currently we are having a Legacy Ci relationship editor for all the CI classes customer want to move form Legacy ci editor to CI Relationship, can we do this activity in bulk which can be applied for all the class, doing this manually will be...

spandana3 by Tera Contributor
  • 988 Views
  • 2 replies
  • 1 helpfuls

Not able to clone PDI

Hi everyone, We have requirement to clone production instance to test instance in our project, though our management team ask to try cloning in PDI first and then replicate similar logic in Production and Test instance. I have taken the below steps i...

Resolved! No Errors appearing in Discovery Home

I have been trying to debug this issue with Discovery for a while now, discovery errors are still appearing in the automation_error_msg table however the error card in the Discovery > Home page still says 0 and I can't click on it to view anything. A...

Jbelter by Tera Guru
  • 3214 Views
  • 12 replies
  • 6 helpfuls

Resolved! List view creation for entire CMDB

1) I have to create a new list view. as blow nameserial umberip address etc As i have 100 classes in CMDB i want this new list view as default view for entire CMDB classes, is there any way that i can configure at one place and it cascade to all 100 ...

CMDB IRE Engine - Ignore retired CIs

Hi, I would like to know whether it is possible to have the CMDB IRE engine ignore CIs which are retired in the CMDB.Currently, we face an issue where CIs get retired in the CMDB. Then a datafeed will come in and using the reconciliation rules in IRE...

Chaz_ by Tera Guru
  • 2826 Views
  • 8 replies
  • 7 helpfuls

How can we store AV devices in CMDB

Hi Team, We need to store audio video devices in cmdb.We are expecting the Meeting Room number or name will be the primary key for identifying also we need to include the different audio video devices in each room.Is there any way or samples for this...

Aswathyar by Tera Contributor
  • 2394 Views
  • 3 replies
  • 1 helpfuls

Handheld Computing Device form

Hi, All.I have installed all the plugin need for Handheld Computing device.However, when I wanted to input/create new entry the form is not available on search.I need to go though this to get the form:Is there a way that this can be available in navi...

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ebetuer by Tera Contributor
  • 1798 Views
  • 2 replies
  • 0 helpfuls

Servicenow attributes Vs BMC Remedy attributes

Hi , Am looking for attribute comparation details for both applications BMC Remedy CMDB Vs Servicenow CMDB.  Example : In remedy Eq admin attribute is equal to Support group in Servicenow. Like this all attributes data is anyone have?  @Servicenow @C...

KImran25 by Tera Contributor
  • 1392 Views
  • 2 replies
  • 1 helpfuls