"new" button to create new record not showing for the user.

[Hrishabh Kumar]

In "cmdb_ci_server" table.

I can see the new button, on the list view.

when I impersonate to a particular user, I don't see this new button.

What could the possible problems and solutions for this behaviour?

[JohnPeck1]

This will likely be due to permissions on the CMDB table. 

As an example, you may have the cmdb_ms_editor role, where as your 'user' only has cmdb_read.

[Hrishabh Kumar · Accepted solution]

There was an ACL working on the parent table, that was disabling the users to create any record in the child table.