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Service Graph Connector Azure delta sync

Hello colleagues, Could you please let me know if anyone implemented delta/incremental sync for Azure SG? If yes, what is the field populated in last run date field? I have enabled the property 'sn_sg_azure_integ.is_delta_sync_enabled' but seems like...

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Network Gear discovery and the install status for existing CI

Hello All, Does the install status change to installed when the discovery happens on the existing network device?I am trying to run this use case from Retired/Absent status. However, its not working.What is the OOB behavior?It is designed different f...

mamtameshra by Tera Contributor
  • 899 Views
  • 2 replies
  • 0 helpfuls

Resolved! ITOM / CMDB - Discovery - Openning SSH Connections

Good morning,We are in the process of populating our CMDB. We are using Discovery ingestion. However, on the Linux server park, several SSH connections are being opened without any command execution, which has been increasing the size of our logs. Is...

gilsondo by Mega Expert
  • 976 Views
  • 3 replies
  • 1 helpfuls

Before buisines rule

Can delete a record in incident table once we set the impact,urgent,priority to 1 Like can we write a script in Before BR for both creating inc with priority high and after creating it can we delete it using same BR ?

krishna_1B by Tera Contributor
  • 2623 Views
  • 7 replies
  • 1 helpfuls

Resolved! Request to Activate Scheduled Jobs and Monitor System Performance

 Hi All,I’d like to request activation of the following scheduled jobs:CMDB Health Dashboard – Relationship Score CalculationCMDB Health Dashboard – Relationship Compliance ProcessorWe are initiating relationship calculations from this point forward....

siddheshagn by Tera Contributor
  • 1498 Views
  • 3 replies
  • 0 helpfuls

CMDB Workspace

Hello Team,I have a concern regarding the filter condition in the CMDB_Workspace.Is there any way if the Filter condition can be added it not.Please find the below screenshot.

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Resolved! Orphan rule results not showing in CMDB Workspace

Hi team,I’m working on orphan rules in CMDB. I created an orphan rule for the Computer class and then executed the scheduled job. After execution, I noticed that the corresponding record in cmdb_health_result showed the CI as expected (orphan) with a...

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dd31 by Giga Guru
  • 1251 Views
  • 4 replies
  • 0 helpfuls

Sync assets and configuration items

I have several assets in the asset table that did not synch with the CI that was in the CMDB.  How can I get the asset to synch with the CI?  Only a handful didn't pick up the CI.

Chris Greene by Tera Contributor
  • 1017 Views
  • 4 replies
  • 1 helpfuls