Recommendation on solution

Sundar16
Tera Contributor

Hi Experts,

We are planning to integrate ServiceNOW with an application. This integration will import role information required for server access, where one server may have multiple roles. For such scenarios, what would ServiceNOW recommend from a CMDB process perspective? Should we use existing tables or create new classes and fields? In addition to this please let us know if there is any class recommendation that we can use for this scenario.

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