Related records customization

monishasp · ‎02-13-2025

How can we hide the "New" or "Edit" button in a related list for a Problem record that is Closed or Inactive using Out-of-the-Box (OOTB) functionality (without scripts)?

Dr Atul G- LNG · ‎02-13-2025

Hi @monishasp

2 lines script is required:

right click on the list header for Releases related list

2) Configure list control

3) Use Omit edit condition script and add this script

if(parent.state.toString() == '2') // change the state code

answer = true; // omit

else

answer = false; // show

Save the form and check.

Bring omit edit condition on form via form layout

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

Dr Atul G- LNG · ‎02-13-2025

Hi @monishasp

2 lines script is required:

right click on the list header for Releases related list

2) Configure list control

3) Use Omit edit condition script and add this script

if(parent.state.toString() == '2') // change the state code

answer = true; // omit

else

answer = false; // show

Save the form and check.

Bring omit edit condition on form via form layout

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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