Change Map indicators columns

Mar_a Jos_ Silv
Tera Contributor

Hello!!

 

I'm looking for some help here, We are using map indicators on our service map to show for example incidents related to a CI, by default it shows Number, Priority, Configuration Item, Short Description, State and Assigned to, but we want to add opened date. Where we can make this change??

 

Appreciate any suggestions here

 

Mar_aJos_Silv_0-1707413801524.png

 

10 REPLIES 10

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Mar_a Jos_ Silv 

 

It is something by design and not easy to modified. 

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Hello, but is there any way to modify it?

Harsh Vardhan
Giga Patron

Hi @Mar_a Jos_ Silv  : Definitely it is possible to include another column there. It is just like we add columns on list view level. 

Go to incident list views , Right click on column header >> Configure >> List Layout >> select view as "Indicators Panel" , Then add the column which you want to show , then save it. 

 

Incident List layout.PNG

 

Select view as "Indicators Panel" to add columns.

Indicators Panel view.PNG

 

You can see now, "Opened" Column is visible on view map page. 

 

incident map result.PNG

 

Hope It will help you. 

 

Thanks,

Harsh

Shoheb_IbaaBoss
Tera Guru

How to make these columns as default for all the service maps?

Shoheb_IbaaBoss_0-1732194517933.png

 

Shoheb_IbaaBoss_2-1732194580457.png