SCCM Service Graph Connector - Disable Model / Manufacturer

Bill Wulff1
Tera Expert

Hello,

I am in the process of transitioning from SCCM 2016 plugin to the SCCM Service Graph Connector plugin.

Everything was going smoothly until I realized the integration is creating new product models, and assigning different model categories to the model. The integration will then assign CI's to the newly created product models.

(We create and maintain our own model and model categories manually)

 

I have determined through Integration HUB ETL -->SG-SCCM Computer Identity the following transforms are to blame and have removed them from the mapping section.

  • cleansed_manufacturer
  • cleansed_manufacturer_id
  • cleansed_manufacturer_model
  • cleansed_model
  • cleansed_model_id

However, I am still getting new product models created by the integration. Am I missing something here?

Would it be best practice to delete the above transforms? Any ideas would be appreciated.

Thank you!

3 REPLIES 3

Bill Wulff1
Tera Expert

These transforms end up running the following script includes:

CmdbIntegrationHardwareModelUtil

CmdbIntegrationCompanyModelUtil

MakeAndModelJS

 

More documentation can be found here:

https://docs.servicenow.com/bundle/rome-servicenow-platform/page/product/configuration-management/co...

Carl Fransen1
Tera Guru

Hi @Bill Wulff1  Did you ever get this sorted?

No, our company put this project on hold, and I have not looked into it since.