Server CI Cloud Hosted Data

Go to solution
Derek C
Tera Guru

‎03-20-2024 08:45 AM

Hi all,

 

We are trying to capture data regarding where a cloud hosted server is hosted. Currently we only have two options (On Prem and Azure). I don't see any OOB fields for this data. 

 

Does anyone have any solutions regarding best practices for capturing this data? My idea was just to create a drop down with out two current options, and then populate that data as needed, but I wanted to make sure there wasn't something out of box I was missing.

 

Thanks!

0 Helpfuls
  • 1,506 Views
1 ACCEPTED SOLUTION

Go to solution
SteveMacWWT
Kilo Sage

‎03-21-2024 01:39 PM

There are a couple of quick options I can think of, depending on the maturity of your organization. 

 

The first, and the one that I would say is the MOST correct, is to create a datacenter CI, and relate the servers to the data center. The downside to this is the need to use CMDB Query Builder to produce a dataset that can easily be consumed by others (via reports, dashboards, etc.). 

 

The second, and one I've seen used elsewhere (but don't really like), is to use the 'Location' field on the CI. The 'rightness' of this solution is questionable, but for a less mature organization is acceptable in my mind, since it is the location of the CI.

View solution in original post

5 REPLIES 5

Go to solution
AJ-TechTrek
Giga Sage
Giga Sage
In response to Derek C

‎03-22-2024 08:44 AM

Hi @Derek C ,

 

Azure cloud discovery is using the ServiceAccount to discovery the cloud resources basically but here using ACC you are discovering the Azure cloud host in ServiceNow, So that will be populated in Same table only in which on-prem host are populating, there is no difference and no other documenation available as i Know.

 

but if you want to differentiate in Azure and On Prem CI, then you need to add the custom arrtibute to find the partilcular host based on CI type (On-prem,Cloud).

 

As you are here discovering of Azure cloud host  not the cloud resources.

 

I hope, I am able to clarify the same to you

 

 

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

 

Thanks

AJ

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

ServiceNow Community Rising Star 2024