Service graph connector for SCCM (3.0.6)- How should MID server Connect to SCCM server.

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Nidhi Priya1
Tera Contributor

‎04-04-2022 07:45 AM

Service graph connector for SCCM (3.0.6)- How should MID server Connect to SCCM server. I am aware that there should be a JDBC Connection between MID server and SCCM DB. But is there any other connection needed?? 

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Palani Chockali
ServiceNow Employee
ServiceNow Employee

‎04-04-2022 08:41 AM

Hi Nidhi,

Use "Integrated Authentication" as part of guided setup. Checking this field will use the service account you setup to run the mid server service.  The service account that instantiated the mid server, being used for the SCCM integration, needs to have read access to the SCCM database/tables/views. Basically what will happen is that the MID Server is logging into SQL Server with the credentials it is running as.

There is embedded help as part of guided setup to choose integrated authentication. Documentation on SCCM configuration:
https://docs.servicenow.com/bundle/sandiego-servicenow-platform/page/product/configuration-management/concept/cmdb-integration-sccm.html

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Palani Chockali
ServiceNow Employee
ServiceNow Employee

‎04-04-2022 08:41 AM

Hi Nidhi,

Use "Integrated Authentication" as part of guided setup. Checking this field will use the service account you setup to run the mid server service.  The service account that instantiated the mid server, being used for the SCCM integration, needs to have read access to the SCCM database/tables/views. Basically what will happen is that the MID Server is logging into SQL Server with the credentials it is running as.

There is embedded help as part of guided setup to choose integrated authentication. Documentation on SCCM configuration:
https://docs.servicenow.com/bundle/sandiego-servicenow-platform/page/product/configuration-management/concept/cmdb-integration-sccm.html