Service Graph connector for SolarWinds integration connection issue

Veera P
Tera Contributor

Hello All,

We have recently configured Service Graph connector for SolarWinds for pulling the SolarWinds data to ServiceNow CMDB. But when we are testing connection step and clicking on load 20 records then we are getting the below error

Error message - com.snc.process_flow.exception.ProcessAutomationException: Error creating Attachment raw_page_stream :Method failed: (/api/now/hub/temporaryattachment) with code: 400

Can anybody help in identifying the issue and resolve.

Thanks/Veera

3 REPLIES 3

Not applicable

Please refer to this community article for help and let us know if that solves your issue.

Gayan Udayakant
Tera Expert

One of the reason I have faced while configuring and testing this graph connector was incorrect credentials.

 

section - Configure the authentication credentials used to connect to SolarWinds SWIS API 

try to provide correct credentials.

 

 

 Configure the authentication credentials used to connect to SolarWinds SWIS API 

try to provide correct credentials.

 

Is this an SQL Service Account with admin access in Solarwinds server or a user account created in ServiceNow instance ?

 

Thanks

Aswathy