Service mapping level in cmdb

[Richard - 1]

Right now, our service mapping level sets as level 3 which means we can see three level deep in side of our services. Is it possible to adjust the level to 2? Where is the setting? Is it in the system property table?

For example, the Consumes - Calculated Application Services has level1 (L1)

The Contains-Servers - Servers has level2 (L2)

The Contains - Storage Mappings (L3)

The Contains - Tracked Configuration files (L3)

Distributed By - Load Balancer Services (L3)

Hosted on - datacenters (L3)

VMware and so on (L3)

Or we have a configuration to configure the level not to show to the certain users about L3. 

[kshitiz11]

Hi @Richard - 1 , 

You can set the default levels in System properties 'sn_cmdb_ws.unifiedmap.map_search_filter.default_levels'

Reference : https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1581966

System Properties
The following system property records are present for Unified Map out-of-box, but there may be other properties defined in the code that could be added manually to override the defaults.

Name	Default Value	Description
sn_cmdb_ws.node.map.max.edge.count	250	Limits the maximum number of nodes the backend will collect when assembling the dataset for the unified map.
sn_cmdb_ws.unifiedmap.map_search_filter.default_levels	3	Default levels for searching up and down in the cmdb_rel_ci table from a given CI
sn_cmdb_ws.unifiedmap.map_search_filter.max_levels	25	Max levels for searching up and down in the cmdb_rel_ci table from a given CI

Regards,
Ksh!tiz Raj