Servicenow devlopment and cmdb interview queations

[bhavana_k]

Hello team,

Good day

Can anyone share latest interview questions of Service now development and CMDB 

Thanks & Regards

Bhavana

[Dr Atul G- LNG · Accepted solution]

Hi @bhavana_k 

https://youtu.be/KnIH86Vigso

https://youtu.be/MfZewoN4g4U

https://youtu.be/N3q8tCpHpBs

These can be helpful

[SK Chand Basha]

Hi @bhavana_k 

Refer this docs 

https://docs.google.com/spreadsheets/u/0/d/1hrx7OzEtHPwbsPezI57ZibAdJnlViVdvIHnx_1aciN4/htmlview#

Mark it Helpful and Accept Solution!! If this helps you to understand. 

[Ashok Sasidhara]

It is important to understand the concepts instead of looking for specific questions. Following are some of the key concepts to learn for CMDB:

Familiarize with CI class manager (basic understanding of CI class hierarchy and the various menu options available here).

CMDB health dashboard and health metrics.

Common service data model (Read the CSDM 4.0 white paper).

CMDB and CSDM data foundations dashboard.

Asset-CI synchronization.

CMDB data manager and its policies.

Identification and reconciliation rules.

Basic understanding of CMDB data population methods (Discovery, service graph connectors, service mapping, integration hub ETL, ACC-V etc.).

The following will be a great approach to learn:

1. Go through the following URL to learn about the definition, importance and some basic concepts related to CMDB:

https://www.servicenow.com/products/it-operations-management/what-is-cmdb.html

2. Take the CMDB fundamentals course from Nowlearning. Make sure to complete the simulators also

3. Read the CSDM 4.0 white paper

4. Read about the key concepts which I mentioned above from the ServiceNow docs page also. If you don't have access to Nowlearning, you will need to read in more detail from ServiceNow docs. 

5. Read the CMDB process guide and other documents related to CMDB from NowCreate (If you have access to it)