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11-16-2023 04:58 AM
1 ACCEPTED SOLUTION

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11-16-2023 08:54 AM
@Joshua Comeau Navigate to https://<your instance>.service-now.com/now/nav/ui/classic/params/target/sc_category_list.do
And deactivate the duplicate categories.
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11-16-2023 08:54 AM
@Joshua Comeau Navigate to https://<your instance>.service-now.com/now/nav/ui/classic/params/target/sc_category_list.do
And deactivate the duplicate categories.
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11-16-2023 08:57 AM
I just renamed them based off the parent