SG-SCCM (Service Graph Connector for SCCM) is not updating the windows server on second time

[Joshwa Antony S]

Hi All,

I have observed that the SG-SCCM (Service Graph Connector for SCCM) is not updating the windows server second time.

As highlighted in above screenshot, I ran the job "SG-SCCM Computer Identity" first time at (2022-06-27 09:20:00) and the fields are getting updated as per entity field mapping from robust transformer "SG-SCCM Computer Identity",

I cleared out the updated fields manually and ran the job again after few minutes (2022-06-27 09:28:00) and observed that the fields are not getting updated.

On the first run the "IRE Output Aggregate Stats" shows the windows server is updated = 1, but it shows unchanged = 1 on second run.

Reconciliation rules are configured to update the required fields

Please let me know if anyone observed the same behavior and help me with the workaround or fix.

Thanks,

JAS

[saranmix]

Hi JAS

I got the same problem here. Have any solution yet?

Thanks,
Saran

[Joshwa Antony S]

No, i haven't find the root  cause and fix yet.

[#4 · Accepted solution]

A record will not be updated if the scan date is the same or prior to the laast scan date.  The IRE will check this value in the sys_object_source table and ignore records that aren't newly scanned.  I'm guessing that your scan date from SCCM is the same so this is happening.

[Joshwa Antony S]

Thank you, Its working now