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http 500 error

My instace (pdi) went to offline with http 500 error and its been 4 days i dint get back my instance now how many days it takes for my instance to get back

MahithaV by Tera Contributor
  • 846 Views
  • 6 replies
  • 0 helpfuls

CSDM Relationship Contradictions

Hello, wanting to know what type of relationship we should be using for Business App to App Service and App Service to App Service.  In previous editions of CSDM it was Business App Consumes::Consumed by App Service and App Service Sends data to::Rec...

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AustinN by Tera Expert
  • 1219 Views
  • 3 replies
  • 1 helpfuls

Ensuring Approved Relationships Within CMDB

Hello, Within the CMDB we want to ensure that all relationships between CIs are consistent. That is each class of CIs has a list of approved relationship types and we want a system that tracks if any do not follow the approved types or are in the inc...

adamtoth by Tera Contributor
  • 961 Views
  • 3 replies
  • 1 helpfuls

Resolved! Service Graph Tanium Connector Custom field

Hi All, we have Tanium Service Graph connector and want to map "user_name" attribute from tanium to Assigned_to in ServiceNowI am inside the Robust transform map? what is the next step? can anyone guide?i was able to go to import set and find out the...

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Intune Service Graph Connector - Mapping Help

Hi, I recently installed and configured the Intune SGC in my development instance to test before implementing it in my production instance. I've found that personal devices are being created and the user who enrolled the device is populated in the as...

IssacR by Tera Contributor
  • 687 Views
  • 1 replies
  • 0 helpfuls

Resolved! How to change the Display value in cmdb_ci from name to model_id

Hi Team, How to change the Display value in cmdb_ci from name to model_id. I have opened cmdb_ci table, in columns I am notable find display true for any field. I have tried for extended table as well, still not able to find.  I run background script...

Gopal14 by Tera Contributor
  • 931 Views
  • 3 replies
  • 0 helpfuls

CIS-Data Foundations

HelloDoes CIS-Data Foundations has an ebook ? And please if any one does have any ressources to prepare it like resume or qcm please share Thanks

Configuration of a New Technology Management Service View

Hello All,I'm looking to configure a new View in Technology Management Service which mimics the form to the same fields and functionality of an already configured Business Application form.Is there a way I can copy it to Technology Management service...

Resolved! CMDB Health Dashboard in CMDB Workspace - Compliance

Hello Everyone,  I need assistance on creating/updating the Compliance metric in CMDB Health Dashboard in CMDB Workspace. The Completeness & Correctness metric is already set up and score is reflecting in the dashboard. However The compliance metric ...

Resolved! How to run a scheduled job twice a day

HI All,How can we setup a scheduled job to run twice a day first one @12 pm and second one @5pm on same day. I have tried with setting run as periodically (mentioned repeat interval as 12pm and staring as 17pm) but its running only one time. Any sugg...

Anil74 by Tera Guru
  • 4340 Views
  • 7 replies
  • 2 helpfuls

CI Identification and Reconciliation Rules Review

Hi Team, I have a request to completeAs a CMDB Administrator, i want all existing CI identification and reconciliation rules reviewed in ServiceNow, so that the current state of IRE rules is understood and gaps of misconfiguration causing duplicate C...

Rajesh77 by Tera Contributor
  • 575 Views
  • 2 replies
  • 0 helpfuls