CIO DASHBOARD
How to edit the dashboard in ui builder and i have taken duplicate of oob dashbaord and customizing it but could not find option edit the tabs colour changing .kindly anyone help me withthis
Forum Posts
To export the list of Reports attached to the Dashboards
Hello Everyone, We are planning to migrate Core UI Dashboard to Platform Analytics Dashboard. We are able to get the total count of Dashboards and Reports directly by accessing the table. But to cross-check, we are looking for the list of Reports tha...
Need to Consolidate 2 Data Sources
We have a situation where 2 Data Sources are bringing similar data that would work better if we consolidated them.The CI Class in question is Virtual Machines: [Data Sources]:Service Graph Connector for MS Intune: Is bringing SOME of the data attribu...
ServiceNow Discovery:network discovery of wireless access points via a Cisco Catalyst 9800 Series WC
GM: When trying to scan WAP connected to a Cisco Systems, Inc. Catalyst 9800 Series WC we get no results, i.e. it only brings the info related to the WC and it does not pull any of the WIP data along with it. When checking the Discovery logs there ar...
Resolved! Parent column of the cmdb_ci_service table points to different tables in 2 different instances.
While looking to load data into the CSDM tables, I ran into an issue with the parent field in the Service table ( cmdb_ci_service ). In my personal development instance, where I did much of my preliminary research, the parent field of this Services ...
Resolved! Populate CMDB Serial Number table through import set/integration hub ETL
Hello friends, I would like to know how to populate the cmdb_serial_number table using ServiceNow import set. We have an integration using transform map and want to know how to create an entry in cmdb_serial_number table. Should I create this entry i...
Resolved! GAC
What are the ways to designate data tables when Guided Application Creator (GAC)? Choose 3 answers Upload an existing PDF Create a new table on the platform Use an existing table on the platform Upload an existing spreadsheet Upload an existing word ...
Resolved! How to restore the modified built-in business role content of the system before the system upgrade
I have modified the built-in business role 'getMyApprovers' in the system, which is recorded in the update set, but the previous version has not been modified. Now facing a system upgrade, in order to restore the content I modified to the previous ve...
How to get the Linux servers not already part of Dynamic CI Group
The main goal is to get all the CIs that do not belong yet to a Dynamic CI group.The test case is with Linux Servers. Some of them don't have the Managed By Group, Support group and Change group, so we would like to have a Dynamic CI group to have ki...
Resolved! QUIZZ
When building an extended table from a base table, which fields do you need to create?Choose 2 answersA. The reference fields for the base table.B. The fields that are not in the base tableC. The mandatory fields for the base tableD. The fields that ...
Parse values in MRVS
Hi Team, I am creating a catalog item to modify the CI Attributes. Form Design is: CI name is 'List Collector' type referencing to CMDB table. Requirement: is Whatever CIs user selects in 'CI Name' field, its corresponding attributes should be show...
Retrieving Hybrid Machines (Azure Arc) with Service Graph Connector for Microsoft Azure
Hello All, We’re testing the Service Graph Connector for Microsoft Azure as a source to populate servers in our CMDB. Standard virtual machines are coming in as expected. However, we’re running into an issue capturing hybrid machines that were onboar...
CMDB Dashboard
Hi,I’ve updated the Server CI class and set the ‘Required’ sub‑metric under Health → Completeness to improve the Completeness score. However, the ‘Missing required attributes’ panel is still not showing any non‑compliant CIs (see image). Why would th...
CI Drift capabilities for implementing and reporting on Drift??
Hello, I need help with understanding if there are current (Configuration Item) CI Drift capabilities for implementing and reporting on Drift in the CMDB? I would like to track changes within a particular CI class (for example Network Gear) on the at...
Multiple CIs created with same serial number but different IPs due to RDP usage – how to handle this
Hi everyone,I’m facing an issue in ServiceNow CMDB where the same physical asset ends up with multiple CIs.What’s happeningWe have assets where users primarily work via Remote Desktop (RDP).Because of this, the IP address keeps changing frequently.Di...
