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Forum Posts

Missing Discovery sources in CMDB 360

I have a lab instance for CMDB training. In the CMDb Workspace --> CMDB 360, the panel for Discovery sources is empty (picture below). Shouldn't it show at least 1 source, ServiceNow, for the pre-filled CIs in the system?   

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abhijitjosh by Tera Contributor
  • 862 Views
  • 4 replies
  • 0 helpfuls

Inactivate ICs

I'm creating a script to deactivate configuration items that are outdated, meaning those that haven't been discovered in over a month. The lifecycle stage and lifecycle stage status fields are active, and that's why we decided to use the latter. Is t...

LucasEduarF by Tera Contributor
  • 328 Views
  • 1 replies
  • 0 helpfuls

How to add a New tab in the cmdb workspace?

I need to create a new tab in the CMDB Workspace to provide a consolidated and organized view of key CMDB health and governance indicators. Can somebody tell me how to do it?CMDB Indicators DashboardThe dashboard includes the following indicators:CI ...

LucasEduarF by Tera Contributor
  • 497 Views
  • 4 replies
  • 0 helpfuls

the fields visible for some countries in MRVS table

HiI had a RequirementI want to add a new field in all the forms for determining Tax Situation in Brazil. - We would like to create a new field  named "Tax Situation". - The field will be a dropdown with the following options:  000 – Full Taxation 410...

muddayaswan by Giga Contributor
  • 487 Views
  • 3 replies
  • 1 helpfuls

Issue regarding the upstream and downstream relationalsips

There is a bug raised on Incorrect Configuration of the Nodes for Storage Devices in SNOWExcepted results:The nodes should NOT have upstream and downstream relationships with both clusters. One node should only have a relationship with one cluster. A...

vybhavirami by Kilo Contributor
  • 469 Views
  • 1 replies
  • 0 helpfuls

Rubrik Integration Error

Hi everyone,I’m working on integrating ServiceNow with Rubrik using the Service Graph Connector. The MID Server is online and validated, but the connection test continues to fail with the following error: The current operation ended in state: ERROR. ...

RoseF1235 by Tera Contributor
  • 599 Views
  • 1 replies
  • 0 helpfuls

Resolved! Configure multiple model categories in the Asset

Hello, everyone. You can set multiple model categories for a single CMDB model. As stated in the documentation, it is possible to automatically create an CI when a Asset created that CMDB model is discovered. However, I couldn't find information on w...

mugi-san by Kilo Sage
  • 1984 Views
  • 3 replies
  • 0 helpfuls

Task 14: Create Dynamic Reconciliation Rule

Hello, I am trying to perform task 14 of Configuration Management Database (CMDB) Fundamentals and in this task it solciitates that: REQUIRER:Being part of the Cloud Dimensions CMDB implementation team, you have the task to perform the following:- Fr...

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Michelle11 by Kilo Contributor
  • 6022 Views
  • 16 replies
  • 5 helpfuls

How data stores in sys_object_source table (SCCM)

How data stores in sys_object_source table (SCCM) For SCCM, I'm not sure how data is getting stored in the sys_object_source table.. There are other tables..which acts as staging table and target tables.. but I'm unsure about sys_object_source table....

Sathwik1 by Tera Guru
  • 782 Views
  • 1 replies
  • 0 helpfuls

Best Practice

Hey Servicenow Community,  Can y propose some best practices to complete the Trainings on the platforms. Thanks in advance 

Issue updating email domain in Intune Integration setup

I’m using the OOB Intune Integration for device sync. I added logic in IntuneIntegrationUtil (in invokeAction) to replace email domains from @xyz → @abc. The update works successfully in the sn_intune_integrat_devices and sn_intune_integrat_device_r...

Sathwik1 by Tera Guru
  • 389 Views
  • 1 replies
  • 0 helpfuls

Need pending CIS which dont have relations

we have two tables a and b which is having relation used by::uses , 'a' is having 504911 cis whereas 'b' has 515963 and we need to find the "B" Cis which dont have relations  

nelihiqowdg by Tera Contributor
  • 285 Views
  • 1 replies
  • 0 helpfuls