Hello everyone.I just recently got my CSA and now doing Discovery Fundamentals On Demand class for ITOM (Xanadu). I am now in "Module 7. Create Asset Record," and have followed every step of the instruction; however, upon validating my progress valid...
Hi everyone, In my organization, we have multiple business units — and my team is the unsung hero supporting all the applications they rely on daily to keep things running smoothly. Right now, I’m managing a sprawling spreadsheet that tracks every ap...
I created a couple of dictionary entries for a table in our Dev environment and would like to delete them because the naming convention is incorrect, and I want to recreate them with the correct naming convention. I notice the user defined dictionary...
All: Next year we are hoping to lead an implementation of SN Discovery to replace an existing 3rd party discovery tool. I've found a number of helpful resources on the Now Create page under SN Discovery but am curious if anyone has any resources from...
Is there a more detailed project plan to rebuild a CMDB (not a new one) in Now documentation? I've looked in create and they are very high level.
Is it possible to create a custom ID rule only for computers created by SCCM? We have a requirement from our customer to only use serial number as the unique identifier. As I dont think we would want to affect the out of box id rule for computer we w...
As part of my hands-on ServiceNow training, I implemented the CMDB Drift Detection Engine, focusing on improving the accuracy and integrity of Configuration Item (CI) data in a simulated enterprise environment.ObjectiveThe aim of the project was to e...
I have q requirement to add few fields which are coming from Intune database but OOB they are not mapped to computer table. ASK:I am looking to modify current robust transform to add extra fields which are coming from Intune data base and map them to...
HiIf RTE Entity Mapping with the same source and target entities exists, the conversion is not performed.In the capture below, there are two mappings that convert temporary entities to IP address entities.Is that correct?(Is Conditional is set to Tru...
Hi , I have a question about Robust import set transformer.I'd like to transform data using Robust import set transformer.I'd like to ultimately create the following data:1. CI Registration2. Network Adapter Registration(Set the CI registered in step...
We're trying to use CMDB Query Builder to populate a CMDB Group with servers by filtering on the key/value tag data related to the VMware Virtual Machine Instance. The result returns both the Server along with the VMware Virtual Machine Instance reco...
Hi Team, I want to use ITOM Agent Client Collector discovery/visibility with SAM Pro. My question is we can discovery software information from endpoint devices by installing ACC. But how can we delete any software for endpoint through ACC. Please l...
Hello Experts, going for vCenter discovery. NO Event management licese, but have ITOM and service mapping license. We have vCenter on VMware Photon OS 1. vmware credentials setup2. Credentials Validated - Okay 3.Discovery schedule4. Run on Demand but...
Is there a way to use Platform Analytics to create running averages? My use case is I need to create a 3 month average of the daily number of open cmdb heath remediation tasks.
