SG Tanium connector throwing error
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04-19-2022 08:04 AM
We are trying to establish GG-Tanium connector, done all the steps but while trying to configure the view we are getting error- "SG Tanium Custom Error: Error: Unable to make a connection to Tanium. Please check your connection, credential and view configuration. Check system log for more details. HTTP return status code was -1"
I have checked the script include and it seems it looking for a system property "sn_tanium_integ.view_id". Can you help me with the value of this property? or what can be other issue?
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04-19-2022 11:51 AM
Check the flow designer action "SG Tanium View". You should be able to see previous executions from there and see more information on what it is returning. It sounds like you don't have a connection from your ServiceNow instance to your Tanium instance. You may need a mid server in between them.
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04-20-2022 08:50 AM
we have the mid server, upon checking further logs we could see below error-
"Operation(SG Tanium Auth.5794e0) failed with error: com.snc.process_flow.exception.OpException: Request not sent to uri= https://abc.com/ : org.apache.commons.httpclient.HttpException: Session contains no certificates - Untrusted"
do we need any certificate to be installed for tanium?
