Hi everyone,I'm working on a project to manage CI Relationships in a Configurable Workspace. I've successfully created a Declarative Action (List Action) on the cmdb_rel_ci table.The Current Situation:The "Add Relation" button is already visible on t...
Hi,I got stuck at task 13. I did all the requirements but cannot see any orphan CIs in the list. Need help with this. I thought if instance was a problem and terminated it and requested a new instance. Still same issue with the new instance. Can't s...
Hello folks, I am unable to complete this task due to authentication problem of windows credentials.My mid server and process classification is up to the mark but i am getting authentication failed every time i test my credentials.
I want to exclude databases with the role DR from the staleness metric calculation,so that only primary and actively discovered databases are evaluated for data freshness and quality."DR databases are excluded from the staleness metric calculation l...
Hello, I was trying to setup the SOM module on my PDI(Yokohama). I have installed all the necessary plugins and have also loaded the demo data. I went to the business portal to test the product catalogs, but when I'm trying to open it, i get this(no...
I want to update the staleness rule so that database CIs are marked as stale only when their associated server is in an Installed status Database CIs are evaluated for staleness only if the related server is in Installed status. Please share how to i...
Need to know which script is triggering this event - cmdbdatamanager.tasks.created.
I have added new pattern for classifying and updating thin clients, While running pattern discovery i got "Ci Type was not found in Knowledge base"error, what does this error mean? Can someone help? i have attached , i have attached the image.
I am looking for assistance on below issue identified in an environment (PROD): * It has been identified that there are duplicate choices for alm_asset.substatus field on sys_choice table* These duplicate values have same label & backend name * Howev...
Hey-oh! So it seems that ServiceNow decided to remove alm_asset from "glide.identification_engine.non_cmdb_tables" - property Why was "alm_asset" is removed from the system property "glide.identification_engine.non_cmdb_table… . Raised a case to HI ...
Define the required CMDB CI classes and attributes needed to create valid Windows and Linux server CI records via RSP, in consultation with ServiceNow Core, RSP, and Server teams.
Hello Community Members,This is Shashank Jain. I recently passed the CIS – Data Foundation exam, and since the experience is still fresh in my mind, I decided to write this post to help clear any doubts you may have about the exam.This post is especi...
Hi all, Below is the IRE script I have which I created on a custom transform map. the script is mostly out of box that I got from the SN Docs site.So, by reading the code, it seems the coalesce rules on the transform map would probably be ignored bec...
Hello All,We are currently working on supporting AI data sources and their catalogs within ServiceNow CMDB and have been evaluating the appropriate CI classes and data model in alignment with CSDM 5 and the AI Control Tower/AI Inventory capabilities....
Hello, We are using the Microsoft Azure service graph connector for azure cloud discovery. We have successfully been able to create a connection for one tenant and discover but we have problem adding a second hardware connection for the other tenants...