ZScalar tunnel design specifications in CMDB
Hi Team, Has anyone implemented the integration to bring on ZScalar tunneling specifications into CMDB? Is there any OB class that ServiceNow provides? Thanks
Forum Posts
Approval - and Email Templates for application
Hello all, I have designed a flow designer to trigger approvals when a business application's status is changed to Retired. The approval will be triggered to it's business owner.It is working fine as expected. The approval record is also showing in t...
ServiceNow Discovery:network discovery of wireless access points via a Cisco Catalyst 9800 Series WC
GM: When trying to scan WAP connected to a Cisco Systems, Inc. Catalyst 9800 Series WC we get no results, i.e. it only brings the info related to the WC and it does not pull any of the WIP data along with it. When checking the Discovery logs there ar...
JEA and Agent Client Collector
Hello, We are currently using JEA for Windows Servers and SSH for Linux with Discovery. We are wanting to explore Agent Client Collector so we have configured our TEST instance MID server according to the documentation, and installed ACC on a Windows...
Should I modify the "Environment" dictionary entry for special-use app instances?
Hey everyone! I'm currently trying to build a demo data model that aligns with the CSDM, and am working on the "Crawl" phase - Specifically Service Instances. One of our major applications/services has 5 environments stood up: Production, Test, Deve...
Need to find Mass Operational Status Update Made By My Team Member
Hi Everyone, Greetings of the Day!!! we have an issue related to mass / Bulk Update that made in ServiceNow. For Two Classes Network Gear & Switch we have made around 13,000 CI's Bulk for Owned By & Managed By Fields using Parent Table (cmdb_ci) whil...
CIs returned from Cloud Discovery do not show which Cloud it is
We are on Yokohama release. We run Discovery jobs using the Cloud Discovery option against AWS (Amazon) and OCI (Oracle). The CIs returned from these Discoveries do no seem to return in any of the fields what the underlying cloud is so we are looking...
Resolved! LifeCycle stage vs Status
There are a lot of different status fields and lifecycle fields. Per the documentation "The life cycle state is a combination of an asset or CI's stage and status in the entire life cycle." I'm trying to understand the use case for using Lifecycle st...
Resolved! RobustTransformMap -string field mapped from temp to target table, Map this as Reference to 2nd Targ
I need to map the data into 4 Tables (subandBILLs, SubscriptionDetails, Consumer and Contact)The data comes into (u_import_data_migration) Entity . I also set up temp Entity . You can clearly see from the below images I have set up ETL Entities and ...
While creating de-duplication template, some attributes like Warranty Expiration are not available
While creating de-duplication template, some attributes mostly where field type is Date or date and Time are not available. like example Warranty Expiration or Order Received. this issue with only template creation , when we use individually remedia...
Resolved! Service Graph Tanium Connector Custom field
Hi All, we have Tanium Service Graph connector and want to map "user_name" attribute from tanium to Assigned_to in ServiceNowI am inside the Robust transform map? what is the next step? can anyone guide?i was able to go to import set and find out the...
New CI Class create
Dear forum,after the creation of a new CI class of an existing upper class, I'm not able to see this new class listed unter hierarchie of all classes.Is there anything additional to perform after the classe has been successfully created ? If I try to...
Discovery status is FAILURE
Hi Team, Created customized Application pattern for one of the host and in the debug mode the patterns are successfully, but after i run the discovery against the host, its showing below error:"Identification Engine: Discovery status is FAILURE, Disc...
Discovery
We have SCCM and Intune in place to update computers/Laptops (EUD). Looking ways to stop Discovering workstation devices. Dont have the posibulity to exclude IPs as we have IP ranges all over the places. looking for other ways to exclude. Please let...
Csa question
Which of the following concepts are associated with the ServiceNow CMDB? (Choose four.)A. Service ProcessesB. User PermissionsC. Tables and FieldsD. A DatabaseE. The Dependency Viewwhat is the answer for this question?
