SolarWinds Service graph Connector - Solawrwinds Cred permissions ?

Carl1973
Tera Contributor

Can anyone advise what type of permissions the SolarWinds account needs for ServiceNow to use via the SolarWinds Service Graph Connector?

Looking for the minimum permissions required for that account.

1 ACCEPTED SOLUTION

AJ-TechTrek
Giga Sage
Giga Sage

Hi @Carl1973 ,

 

Refer the below document which help you.

 

  • To access SolarWinds data: User with SWIS (SolarWinds Information Service) access (the same as through the Orion website, not database users).

https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/configuration-manag...

 

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

 

Thanks

AJ

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

ServiceNow Community Rising Star 2024

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4 REPLIES 4

adminperson
Tera Contributor

Did you figure out what permission are needed on the solarwinds side? 

The SolarWinds user must have a role with read privileges to the SolarWinds Information Service API for all SolarWinds data sources that the integration can pull data.

Would it be the same with solarwinds orion?

AJ-TechTrek
Giga Sage
Giga Sage

Hi @Carl1973 ,

 

Refer the below document which help you.

 

  • To access SolarWinds data: User with SWIS (SolarWinds Information Service) access (the same as through the Orion website, not database users).

https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/configuration-manag...

 

Please appreciate the efforts of community contributors by marking appropriate response as Mark my Answer Helpful or Accept Solution this may help other community users to follow correct solution in future.

 

Thanks

AJ

Linkedin Profile:- https://www.linkedin.com/in/ajay-kumar-66a91385/

ServiceNow Community Rising Star 2024