Stop class upgrade and downgrade

Amit_H
Tera Contributor

We have absorbed that discovery automatically upgrade and degrade the ci, not sure by what ground. We want to stop it. How can we fix this?

1 ACCEPTED SOLUTION

Runjay Patel
Giga Sage

Hi @Amit_H ,

 

Yes that you can stop it by setting the IRE property.

RunjayPatel_0-1735372046872.png

 

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Runjay Patel - ServiceNow Solution Architect
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View solution in original post

In this video i have explained about Web service integration in ServiceNow like how it works, how we can configure it, what are the prerequisite and many more. I have covered below topics in this video. 1. understand Web Service. Like when and how we will use it. 2. Talked about Inbound and ...
2 REPLIES 2

Runjay Patel
Giga Sage

Hi @Amit_H ,

 

Yes that you can stop it by setting the IRE property.

RunjayPatel_0-1735372046872.png

 

-------------------------------------------------------------------------

If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.


Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay

-------------------------------------------------------------------------

 

In this video i have explained about Web service integration in ServiceNow like how it works, how we can configure it, what are the prerequisite and many more. I have covered below topics in this video. 1. understand Web Service. Like when and how we will use it. 2. Talked about Inbound and ...

Ashok Sasidhara
Tera Sage
Tera Sage

I would suggest to read in detail about the CI reclassification concept and system properties from the following URL. Then take action accordingly only after analyzing factors like whether the reclassification happening in your environment is changing the CI to the correct CI type, whether it is causing any loss of data attributes etc. 

https://www.servicenow.com/docs/bundle/washingtondc-servicenow-platform/page/product/configuration-m...