Task: Create iTunes Process Classifier -- No Validation

MuradServiceNow
Tera Contributor

Hi I am doing the Discovery fundametals and attempting one the 

Task: Create iTunes Process Classifier. 

It seems like after running the job Itune device is not created altough I have done what is required.  Please help and guide me if youlab discovery.PNG

 

come accross this issue. 

 

 

4 REPLIES 4

Niklas Peterson
Mega Sage
Mega Sage

Hi,

Is the iTunes process running on the machine you are discovering? Since it's a process classifier the process needs to be active to be found.

 

Regards,
Niklas

Community Alums
Not applicable

Hi ,

Please make sure you must have gone through below points:

1. Make sure there are no spaces left in the condition when running that condition.
2.Also check for your application in Configuration > Applications , If not then open a new process classifier and again create a new one.

Note : As already mentioned in the task , Also check the below point:
YOU WILL NEED WORKING WINDOWS CREDENTIALS FOR THIS TASK, MAKE SURE YOU WINDOWS CREDENTIALS ARE WORKING AGAINST 198.51.12.119 AND THEY ARE VERIFYING SUCCESSFULLY.

 

Thanks

Surbhi

HarshvardhaL
Tera Contributor

I am facing similar issue, I have created the process classifier as given in requirement, no spaces. Discovered the IP with valid credentials , still No validation of task, Please help here

AmeerS
Tera Contributor

The issue is with condition mentioned

  • Condition: Name | contains | iTunes | AND | Parameters | does not contain | Helper

Just change the condition as below

  • Condition: Parameters | contains | iTunes | AND | Parameters | does not contain | Helper