Not getting installation data incase of two Discovery sources setup

[kiran kumar m1]

We have setup SG-SCCM and SG-Intune in our SAM environment , we observed that we are getting installation data from SG-Intune but the same data we are not getting from SG-SCCM . ? If we are getting data from one discovery source , will the same data from other discovery source will not be inserted in installation table ?

[Pratiksha]

If you need data for SAM, create a reconciliation rule and prioritize SCCM as the primary source. With SAM installed, SCCM will provide software usage data, which is not available in Intune. For installed software, the data from Intune and SCCM should be identical. If discrepancies exist, they need to be resolved at the source. If the data matches, it will not be reinserted.

[kiran kumar m1]

Hi @Pratiksha   thanks for your response , I have created Reclamation rules , but I am not sure where can we set the SCCM/Intune as priority , but we are not getting last usage data even if we have the reclamation rules

[Ashok Sasidhara]

It is 'Reconciliation rules' which is not at all related to 'Reclamation rules'. I have explained it in detail in the following article:

https://servicenowguru.com/cmdb/servicenow-cmdb-identification-and-reconciliation-engine-ire/