Total CIs in CMDB Workspace is not matching with the cmdb base table count

VennilaP
Tera Contributor

‎07-10-2024 09:30 AM

Hi All,

We have a total of more than one million CIs in cmdb_ci table but in CMDB Workspace the total count shows as 4 million. I checked the indicator and it seems that it puuls all the CIs processed by IRE. Am I missing anything? 

Thanks,
Vennila

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Swetha Vivekan1
Tera Contributor

‎07-11-2025 02:08 AM

Hi @VennilaP ,

 


The scheduled job responsible for the report is "CMDB Workspace - Populate aggregates Monthly"

https://<instance name>.service-now.com/nav_to.do?uri=sysauto_script.do?sys_id=461ca87f77d52110ee0d0cc2fa5a99bf

 

OTB is set to run Monthly.  In order to validate the live count, you run the job on adhoc and compare the result.

 

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