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Unable to update table

ベイカレエ
Tera Contributor

When I manipulate the list editor (double click the list to edit) I can update the records,

but when I open the form and try to update it, it will not update.
What kind of misconfiguration is there?

 

Thank you.

5 REPLIES 5

MizukiNakanish
Tera Expert

I’ll try it here as well,so please let me know which table it occurs on.

SK Chand Basha
Kilo Patron

Hi @ベイカレエ 

 

Use Access Analyser feature for better understanding which configuration is used

 

https://docs.servicenow.com/bundle/vancouver-platform-security/page/integrate/identity/task/use-acce...

 

Mark it Helpful and Accept Solution!! If this helps you to understand.

Dr Atul G- LNG
Tera Patron

Hi @MizukiNakanish 

 

Please provide some screenshot  or details to check this.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Anurag Tripathi
Mega Patron

Most Likely there are scripts running on the form that make the field read only like Client Scripts / UI policies.

-Anurag