Updating fields in existing record in cmdb_model_category table

HemasatyaB
Kilo Expert

Hi,
I attempted to update an existing record in the cmdb_model_category table with the following changes:
Set "Allow as Main" to false (currently checked).
Set "Allow in Bundle" to false (currently checked).
After making these changes and clicking save, the updates were not applied.
Additionally, I have a query regarding update sets: will these changes be captured in an update set?
Thank you in advance for your assistance.


Thanks and regards,
Sai Kiran

1 ACCEPTED SOLUTION

Hi @Community Alums ,

I have identified the cause of the issue. When the same field is present in multiple sections of a form, attempting to update the field can prevent the changes from being applied. 
Thank you.
Thanks  

View solution in original post

4 REPLIES 4

Community Alums
Not applicable

Hi @HemasatyaB 

Can you verify the logs see what its stoping to perform operation.

 

OOTB Allow in bundle, and Allow as main options are only available if an asset class is specified for the model category.

Verify the Asset class field is field or not.

Nileishpol_0-1739777310236.png

 

HemasatyaB
Kilo Expert

Hi @Community Alums ,

I've noticed that no logs are being generated, and the asset class field is not empty. Despite unchecking these two fields and saving the record, they revert to being checked.
Could you please advise on this issue?

HemasatyaB_0-1739785068346.png

 

Community Alums
Not applicable

Hi @HemasatyaB 

You may need to start debugging the business rules, as I can see the OOTB "Allow as Main" and "Allow in Bundle" are editable and changes are getting saved.

In addition, you can verify the BR named "Protect cmdb_ci_class".

 

Hi @Community Alums ,

I have identified the cause of the issue. When the same field is present in multiple sections of a form, attempting to update the field can prevent the changes from being applied. 
Thank you.
Thanks