Updating group attribute under cmdb_ci table

linda_richards
Giga Expert

Hello Everyone!

 

I need to update group filter criteria for following fields under cmdb_ci table as that should be applicable to all the underlying CMDB tables/classes -

Change Group

Approval Group

 

I was planning to use dictionary overrides to update the reference qualifier for these 2 fields. But I can see that this cmdb_ci table is not appearing under Table field. And I can that it shows Base Table as cmdb_ci only. I believe the only best way to do it is to modify the reference condition directly on this attribute it.

 

linda_richards_1-1740565135030.png

 

 

Also when I try to modify Approval group(change_control) field it shows below message. Can anyone help me understand what does it mean -

 

 

linda_richards_0-1740565056179.png

 

 

Your help is highly appreciated.

 

 

Thanks,

Linda

 

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @linda_richards 

A Dictionary Override allows you to modify field properties for a specific table that extends another table.

In your case, if you want to change the attribute for the parent table, you should make the change directly on the cmdb_ci table attribute, not on the child tables.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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View solution in original post

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @linda_richards 

A Dictionary Override allows you to modify field properties for a specific table that extends another table.

In your case, if you want to change the attribute for the parent table, you should make the change directly on the cmdb_ci table attribute, not on the child tables.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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