- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-26-2025 02:27 AM
Hello Everyone!
I need to update group filter criteria for following fields under cmdb_ci table as that should be applicable to all the underlying CMDB tables/classes -
Change Group
Approval Group
I was planning to use dictionary overrides to update the reference qualifier for these 2 fields. But I can see that this cmdb_ci table is not appearing under Table field. And I can that it shows Base Table as cmdb_ci only. I believe the only best way to do it is to modify the reference condition directly on this attribute it.
Also when I try to modify Approval group(change_control) field it shows below message. Can anyone help me understand what does it mean -
Your help is highly appreciated.
Thanks,
Linda
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-26-2025 02:41 AM
A Dictionary Override allows you to modify field properties for a specific table that extends another table.
In your case, if you want to change the attribute for the parent table, you should make the change directly on the cmdb_ci table attribute, not on the child tables.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-26-2025 02:41 AM
A Dictionary Override allows you to modify field properties for a specific table that extends another table.
In your case, if you want to change the attribute for the parent table, you should make the change directly on the cmdb_ci table attribute, not on the child tables.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************