when should a service offering CI be created & how it is different from Business service CI in CMDB?

pavan garige · ‎02-26-2025

HI All,

AndersBGS · ‎02-26-2025

Read this article which will give som clarity about services / Service offerings: https://www.thecloudpeople.com/blog/csdm-4.0-explained-the-lemonade-stand-analogy

Basic is, services is a group of service offerings where service offerings is more specific in their nature.

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Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Dr Atul G- LNG · ‎02-26-2025

Hi @pavan garige

To understand this, you need to deep dive in CSDM .

https://www.youtube.com/playlist?list=PLi0Ik1xCDEbLzEpjQFl0LcT3MpjPcOAs5

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